Pricing
You see the price before you pay, and the findings before that.
One charge, once. What you pay depends on the size of the bill, because a 200-page surgical statement costs us far more to read than a two-page clinic bill.
Prices below are for a bill totalling $5,000 – $25,000 — the most common size we see. Your own price appears after the free preview, once we know what your bill actually totals. See every band.
Audit
See everything we found, with the evidence behind it.
$59one time
- Every finding, explained in plain language
- The page and row each one came from
- The published price each charge was compared against
- Every line item we read, as a table you can search
- A PDF you can send to a billing department
Appeal
Everything in Audit, plus the letter to send.
$139one time
- Everything in Audit
- A written review request, item by item
- An evidence pack to attach to it
- Formatted for certified mail, with a receipt to keep
- A checklist for sending it and what to keep
Advocate
Most completeEverything in Appeal, plus every route that is open to you — running at once.
$149one time
- Everything in Appeal
- Whether the hospital had to check your financial-assistance eligibility before collections
- Which credit-reporting protections cover this debt, and how long the clock has left
- Whether your bill beat its written estimate by enough to open a federal dispute
- One combined figure, every dollar traced to a row or a rule
- An escalation ladder, complaint text already written
- Dated reminders, so nothing lapses while you wait
Why Advocate
Most completeYour bill is not one number to argue down. It is several separate doors, and most people are never told about them. Advocate opens all of them, totals what they are worth together, and writes the letters.
A patient billing advocate typically takes 20–35% of what they save you. This is a flat price, paid once — not a cut of your relief.
There is no subscription and no renewal. Every plan covers one bill — which may be several documents, if your stay produced separate statements from the hospital, the surgeon, anaesthesia and radiology. Those are read together as one bill, because a charge repeated across two of them is exactly the kind of thing worth finding.
Before you pay anything
Every bill we can process
Up to 500 pages, which is every bill we accept. We read it, check every line against published prices, and show you what we would question and what it adds up to — for free, before you decide anything.
No card until there is something to buy
We never ask for card details before running the audit. If there is nothing worth disputing, there is no checkout to reach — we tell you plainly instead.
If we find nothing
You pay nothing, and we tell you so directly rather than padding the report. A clean bill is a real result and we would rather say it.
Every band
Bands are set by the total on your bill, not by page count. If our reading of the total disagrees with the total printed on your statement, we price you at the lower band and tell you why.
| Your bill totals | audit | appeal | advocate |
|---|---|---|---|
| Under $5,000 | $39 | $89 | $99 |
| $5,000 – $25,000 | $59 | $139 | $149 |
| $25,000 – $100,000 | $89 | $199 | $219 |
| $100,000 – $500,000 | $129 | $279 | $299 |
| Over $500,000 | $199 | $449 | $499 |
Questions people ask before paying
- What exactly do I get for the money?
- A report listing every item on your bill we think is worth questioning, each one showing the charge, the page and row it sits on, and the published figure we compared it against. Higher tiers add the letter to send and the plan for the conversation that follows.
- Will this reduce my bill?
- We cannot promise that, and we will not. Whether a charge comes off depends on your provider and on what your records show. What we can do is give you specific, sourced questions instead of a general sense that something is wrong.
- Can I get a refund?
- Yes, from your account page, in one click, without emailing anyone. If the report was not useful to you we would rather refund it than argue about it.
- Do you need my insurance details?
- No. We never ask for them, and the redaction step removes identifying details from your bill on your own device before anything is uploaded.
- What if my hospital publishes nothing?
- Then we say so on every affected finding and fall back to Medicare rates, which are public. You will always be able to see which of your findings had a real published price behind them and which did not.
- Is there a free preview limit?
- Two per account per month. Splitting one large bill into several small uploads to stay under the free tier does not work well anyway — charges repeated across documents are found by reading them together.